Matthew
J. Urick
10 Olszak Court, Yardville,
Nj 08691 RESIDENCE: (609) 581-3622
OBJECTIVE Level 2 or 3 support Job in
Networking and Computer Systems Management
PROFESSIONAL SUMMARY
IT Administrator with experience in the areas of LAN, end
user support, telephony, e-mail, system security, remote back-up, remote access
and multiple operating system networks. Demonstrated skill in training and
support for end users as well as development of technical staff. Skilled in
designing and implementing infrastructure to support small to midsized user
groups. Proven ability to successfully manage all phases of IT projects from
needs analysis and requirements definition to vendor selection, implementation,
and training.
EXPERIENCE
Zirius
Inc.
December
2005 - Current
Macintosh and Windows Administrator
- CompanyÕs
primary technician doing troubleshooting, research, and repair of problems
on Macintosh and Windows operating systems. This includes any installed
software and attached peripheral devices.
- Manage company projects
including new hardware and software implementation. Including the
development, testing, installation and training phases of all projects.
- Responsible for company wide
organization and documentation of existing network and phone system.
Key Projects &
Accomplishments
- Designed,
built, and managed a multiple operating system network that included
windows 2003 SBS, Windows 2000, Windows XP, Apple OS 10.4 and CentOS
operating systems.
- Managed
implementation and configuration of Bizfon VOIP Solution.
- Managed
implementation of company CRM solution. Includes configuration of database
table and customization of visual interface.
Private
Contractor
January 2005 - Current
Network Technician
- Provide ad-hoc
technical support to customers for various issues. This includes network
installs, computer builds, computer setups, computer configuration,
troubleshooting and repair.
Ft. Dix
Directorate of Information Management (DOIM)
January 2005 - May 2005
Intern (Information Technology Specialist)
- Worked under
the supervision of other in house IT specialists for ghosting, installing,
and maintenance for government users systems located on Ft. Dix through
the use of digital tickets.
- Installed and networked new
user systems, installed and configured various applications including
Symantec and Office XP.
Acme
Markets, July
2003-April 2006
Night
Manager/PIC (Person In Charge)
- Oversee all tasks occurring
throughout the store, manage all employees currently on the clock, ensure
customer satisfaction throughout the store, and be responsible for all
deliveries to the store while maintaining products on sales floor.
Acme
Markets, November 2001-July 2003
Produce
Clerk
- Responsible for
culling and stocking of produce stand, assisting in ordering of products,
provide ad-hoc training for junior produce clerks, maintaining cleanliness
of the back room, organizing displays and providing checker assistance at
the direction of a CSR.
TECHNICAL SKILLS
Operating
Systems
Windows
(2000,XP, Vista, NT server, 2000 server, 2003 SBS), Apple (9.0, 10.0 –
10.4, X Serve), Familiarity with Linux
Server
Applications
Windows
Exchange 2003, Active Directory, Symantec Client Security, Livevault Remote
Back-up, Level Platforms Managed Workplace, Sugar CRM, Act! (7.0, 8.0)
Desktop
Applications
Microsoft
Office Suite (2000, XP, 2003, 2007) – Excel, Word, Access, Outlook,
PowerPoint, FrontPage, Adobe Suite – Acrobat, Illustrator, InDesign,
Photoshop, Norton Internet Security 2004-2007, Frisk F-Prot, Connected Data
Protector
Remote
Connection tools
Remote
Desktop Connection, Dameware Remote Control, Bomgar Support Desk, VNC Viewer,
SSH, Network Streaming, Logmein
Hardware
Compaq
servers, IBM servers, HP servers, BizFon VOIP Systems, Linksys routers, Netgear
routers, APC Smart-UPS, building custom PCÕs, hubs, switches, voicemail, analog
phone switches
Familiar
with HTML, JAVA, C++, VB, VB.net
EDUCATION
AAS
Computer Programming and Networking (Completion May 2006), Mercer County Community
College, West Windsor N.J – 3.21 GPA
References furnished upon request